Privacy Policy

Last Updated: August 1st, 2025

This Privacy Policy (“Policy”) explains how Seatree Business Consulting Ltd (“Seatree,” “we,” “us,” “our”) collects, uses, discloses, and safeguards your information, globally. It is designed to meet the standards required by applicable privacy laws, including the General Data Protection Regulation (GDPR, applicable in the EU/UK), the California Consumer Privacy Act (CCPA/CPRA), Canada’s PIPEDA, Australia’s Privacy Act, and other global privacy regimes. By using our services, you accept this Policy and our Terms of Use.

  1. Scope and Applicability

This Policy applies to all personal data processed by Seatree Business Consulting Ltd through our websites (including www.seatree.ca ), programs, Seatree groups on the Skool platform or Facebook platforms, virtual meetings, and all related services, regardless of your country of residence.

  1. The Information We Collect

Depending on your interaction and jurisdiction, we may collect the following categories of information:

  1. Contact Information
    Name, email address, mailing address, phone number, business name, business location.
  2. Account and Usage Data
    Username, IP address, browser/device details, geolocation, access and usage history, referral data, website cookies, and platform analytics.
  3. Payment and Transaction Data
    Payment information is collected and processed via secure, PCI-compliant third-party processors (e.g., Shopify, Stripe, PayPal). We do not store your full payment information ourselves.
  4. Recordings
    Audio/video recordings of virtual or phone calls, consultations, webinars, and meetings (each with explicit notice and only as required for quality, training, or compliance).
  5. Other Voluntary Data
    Any other information you submit to us voluntarily (including testimonials, emails, forms, and support tickets).
  6. Children’s Data
    We do not knowingly collect personal information from, or provide services to, individuals under age 18. If we learn we have such data, we promptly delete it and terminate the account.
  1. How We Use Your Personal Data

We will process your personal data only where we have a lawful basis to do so, including:

 

  • Contractual necessity: To deliver services, process transactions, provide customer support.
  • Consent: For marketing communications, recordings, use of cookies when required (e.g. EEA).
  • Legal obligation: For regulatory compliance or to respond to law enforcement.
  • Legitimate interests: To improve our products, protect our users, secure our systems, run analytics, and further develop the offerings.

Primary uses include:

  • Verifying your identity and managing your account.
  • Processing payments, managing subscriptions, and delivering purchased products/services.
  • Responding to your communications, support requests, and feedback.
  • Delivering personalized content and marketing (per your preferences).
  • Recording and quality assurance for consultation calls, with explicit pre-call notice and only for legitimate business purposes.
  • Compliance with applicable laws, dispute resolution, and regulatory obligations.
  • Service improvement, statistics, and business analytics.
  1. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies for analytics, marketing, personalization, and site functionality.

  • Where legally required (e.g. EEA/UK), you will be offered consent options for non-essential cookies.
  • You may disable cookies in your browser; however, this may affect site functionality.
  1. Data Sharing & International Transfers

Your data may be shared:

  • With service providers (IT, analytics, payment, marketing) under strict contractual confidentiality and processing limitations.
  • With government agencies or legal/regulatory entities when legally required.
  • In the case of corporate changes (e.g., merger, acquisition, or asset sale), with the continuing entity, subject to this Policy.

International Transfers:
If you reside outside the United States, your data may be transferred to—and processed in—the United States or other jurisdictions with different data protection standards.

  • EEA/UK/Swiss users: Transfers rely on Standard Contractual Clauses or equivalent safeguards, as required under the GDPR/UK GDPR.
  • Contact us to request additional details on data transfer safeguards.
  1. Data Subject Rights

For EEA/UK Users (GDPR):

You have the right to:

  • Access, correct, or delete your personal data.
  • Restrict or object to processing (under certain circumstances).
  • Withdraw consent (where processing is based on consent).
  • Request data portability (in structured, machine-readable format).
  • Not be subject to automated processing or profiling producing legal effects.
  • Lodge a complaint with your data protection supervisory authority.

To exercise your rights, email: info@seatree.ca.

For California Residents (CCPA/CPRA):

You have the right to:

  • Know what categories and specific pieces of personal data we collect and why.
  • Request deletion of your personal data (with some exceptions).
  • Opt out of the sale or sharing of your personal information (we do not sell data as defined by law).
  • Not face discrimination for exercising legal rights.

You may submit two rights requests per 12-month period. To exercise CCPA rights, email: info@seatree.ca. Identity verification may be required.

For Canada, Australia, Brazil, and other jurisdictions:

Similar access, correction, portability, complaint, and deletion rights apply, tailored to local law. Contact us for details or to exercise rights.

  1. Your Choices

Marketing Communications:
You may opt out of marketing emails by clicking “unsubscribe” in any message or by contacting info@seatree.ca.

  • Cookies:
    Adjust browser and platform cookie settings at any time.
  • Recordings:
    You may withhold or withdraw consent for call/meeting recordings at any time by letting us know and discontinuing use of such services where recording is a condition of service.
  1. Data Retention

We retain personal data only as long as necessary for the original purpose, to comply with legal or regulatory requirements, resolve disputes, or enforce agreements. Recordings are retained securely and only as long as needed for business, quality control, or legal recordkeeping, after which they are deleted or irreversibly anonymized.

  1. Data Security

We employ reasonable technical and organizational safeguards (encryption, access controls, secure hosting, employee privacy training, incident response plans) to protect your information. However, no method of digital transmission or storage is 100% secure, and use of our services is at your risk.

  1. Children’s Privacy

We do not offer services to, nor knowingly collect data from, individuals under 18 years of age. If such data is found, it will be promptly deleted and access terminated.

  1. Changes To This Policy

We may update this Policy from time to time (see Effective Date above). If material changes affect your rights, we will provide notice via email and/or platform alert in addition to updating our website. Your continued use of our services after the changes become effective is deemed acceptance.

  1. Contact

Questions, requests, or complaints about this Policy or your personal data? Please contact our Data Protection Officer:

  • Email: info@seatree.ca

If you are in the EEA/UK and require our representative’s contact details for GDPR/UK GDPR matters, please email us.


Seatree Business Consulting Ltd. is committed to championing your privacy rights and ensuring compliance with the most current international regulations. For additional terms related to arbitration, liability, and dispute, see our Terms of Use.